A Franklin family thought they were getting their dream home. But shortly after moving in, the problems started appearing—leaking windows, a wet crawlspace, bathroom moisture issues, and visible mold. The situation was serious enough that they moved out temporarily to address everything.
Months later, after extensive repairs, they moved back in. Most issues seemed resolved—until family members started experiencing unexplained health symptoms again.

The homeowners suspected lingering contamination, likely in places they hadn't fully addressed during renovations. The HVAC system occasionally carried a musty smell, and the crawlspace—while drier than before—had been a major problem area. They needed answers.
Claro conducted comprehensive testing throughout the home, focusing on the HVAC system and crawlspace. The results confirmed their concerns: despite the repairs, mold spores remained at elevated levels in both areas. The original moisture problems had left behind contamination that renovation work alone hadn't eliminated.

Claro - Complete Mold Remediation performed a targeted treatment of the HVAC system and crawlspace, along with a whole-home dry fog application to address any residual spores. The EPA-certified process reached into ductwork, beneath the home, and throughout living spaces.
Follow-up testing showed mold levels dropped to normal ranges. The musty odors disappeared, and the family's health symptoms began to improve within days. What had started as a nightmare home purchase finally felt like the safe, comfortable space they'd hoped for.
This case underscores an important lesson: fixing the source of water damage is critical, but it doesn't always eliminate existing mold contamination. Proper testing and treatment ensure the problem is truly resolved.